![]() Responsibilities: Provide resources and leadership to enable execution of critical business support functions. Methodology Management Role: Manage Project Control Systems Responsibilities: Design, implement, and oversee all project control systems Customer Relationship Management Role: Manage Vendor Support Responsibilities: Design, Implement, and Oversee all Vendor Management Systems Vacant (Fed) PMO Business Support Role: Manage all business support. ![]() Professional Development Role: Build the PMO Workforce Responsibilities: Provide all human capital to enable the PMO to staff and run its operations with highly-skilled personnel. Functions in this Phase are necessary to successfully implement a fully-functioning Program Management Office. Risks: Failure to meet customer needs loss of confidence by customers and leaders in the infrastructure management system. Benefits: Higher mission success better customer analysis higher customer satisfaction. Objective: Creation of a Storefront that supports, enables, and facilitates delivery of superior services to the entire OIM customer community. Risks: Failure to capitalize on data and analysis that can ultimately determine success or failure of project investments. Benefits: Visibility into all current and prospective IT investments, with substantial savings in labor and other capital investments. Objective: A comprehensive set of project, program, and portfolio management tools enabling automation of PMO processes, performance measures, and senior leader dashboards and portfolio management. Risks: Inability to manage and control vendors, with resulting failure of the internal control system. Benefits: A complete set of contract outsourcing vehicles that enable effective selection and management of outsourcing alternatives. PHASE 4 – The Next Most Critical Vendor Management Priority 4A Resources Required: 2 FTEs Tools Support Priority 4B Resources Required: 2 FTEs Customer Relationship Management Priority 4C Resources Required: 5 FTEs Objective: A comprehensive vendor management system that enables effective acquisition of contract services and control of vendor performance. Functions in this Phase are critical and must be addressed as quickly as possible. Benefits: Consistent project management of all infrastructure projects and programs. ![]() PHASE 2 – The Next Most Critical Program Control Priority 2A Resources Required: 5 FTEs Disaster Recovery Priority 2B Resources Required: 3 FTEs Methodology Development Priority 2C Resources Required: 3FTEs Objective: Establish effective Control of all project and Program-related financial data Including earned value management Benefits: Predictability of Program and project success Management of budgets Risks: Program and project Failure loss of visibility Objective: A comprehensive Disaster recovery plan for all Infrastructure-related Requirements Benefits: Ability to quickly Recover and reconstitute Following interruption of capabilities Risks: Failure to reconstitute Mission capabilities following interruptions Objective: A comprehensive project management method that drives consistency and high performance across the entire project and program management community. Functions in this Phase are critical and must be addressed first. Benefits: Visibility into source And expenditures of financial Resources. Benefits: Improved asset Management, better control of Vendor performance Risks: Poor mission results Loss of resources unhappy Customers Objective: Effective financial Management of all assigned Resources. Risks: Material weaknesses and inability to certify Statement of Assurance at end of FY. Benefits: Effective control of All resources and compliance With statutory mandates. Benefits: Effective execution of all OIM projects and Programs better resource Management and control Risks: Poor mission results Loss of resources unhappy Customers Objective: Effective internal Controls within OIM. PHASE 1- The Most Critical Project and Program Oversight Priority 1A Resources Required: 5 FTEs Internal Controls Priority 1B Resources Required: 5 FTEs Vendor Management Priority 1C Resources Required: 5 FTEs Financial Management Priority 1D Resources Required: 5 FTEs Objective: Establish effective Program and project oversight of all programs and projects within the Office of Infrastructure Management.
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